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Originally Posted by ian@huth
The only court action that might occur is if NTL decided to enforce payment of remaining months on a early cancelled contract. If the customer was billed for this and the customer decided not to pay then court action may ultimately follow.
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I know from previous roles that this almost never happens...any outstanding debt is passed to the internal debt recovery department. If they can't recover it, they pass it to an outside agency. I am not aware of any cases ever going to court, though I couldn't say categorically that none have whatsoever.
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BT have many different contracts, which one was you referring to?
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Not sure, it's from the back of one of their advertising booklets.