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Originally Posted by h3adru5h
Which is why the belt has been tightened.
nope - you have agreed to accept the changes; which will not be unfair as the contract may then contravene the unfair contract terms act. You are however entitled to cancel without penalty if there is a price increase, a significant reduction in service or the network is killed in your area (no longer serviceable). This is stated in the terms & conditions.
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Or if there is a significant change in the terms and conditions...
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if we significantly reduce the content of the Services or make any significant change to the terms and conditions of this Agreement under Condition 26, you may terminate this Agreement by giving us one month's notice in writing within 30 days of such change irrespective of whether the minimum period in respect of such Services has expired.
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NTL do not have the right to change as T&C 'as they see fit'. A significant change can be cause for termination on the part of the customer.
They also have to give written notification:
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We reserve the right to change the terms and conditions of this Agreement and/or the Services which we provide to you as soon as is reasonably practicable by giving written notice to you prior to the changes being introduced referring to this Condition. We will also publish details of any changes (including the operative date) in each of our main offices and on our web-site as soon as possible prior to the changes being introduced. Your rights to cancel the Services if we make any significant change to the terms and conditions of this Agreement are set out in Condition 20.1(ii).
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