Quote:
|
Originally Posted by h3adru5h
not trying to be funny about this scrotnig.... but it's my job to know about these things. A cooling off period IS applicable regardless of whether the services have been installed or not. Where are you getting your information from??
|
I got exactly the same information from the Ntl legal team in Hook when I questioned it. It was in relation to a major complaint I was dealing with and every bit of info I could lay my hands on backed up what Scrotnig is saying.
As far as Ntl are concerned once the service is installed, which will be seven days or more since the agreement was made, it will not be removed except under the most extreme circumstances.
Any time this has been questioned by a customer to me when they go off to check it with a lawyer they have
never come back to dispute it further as far as I know.