Thread: Adding Features to Phone Line
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Old 01-03-2005, 17:40   #2
Ken W
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Re: Adding Features to Phone Line
Quote:
Originally Posted by Jimbob II
Hi all, this is my first post. Hope everyone is well.

I'm having some problems with adding features onto my phone line. Basically I had Digital and phone line installed around a month ago,
I have phoned everyday since it was installed as they always say it will take 24 hours. I have been given every cock and bull story under the sun for why it hasnt been put on, cheeky thing is that they tried to charge me for these . They did kindly refund the cost though.

They say it is available in my area and they promise everytime I call that it will be working in 24 hours.

Has anyone else had these problems?
I have just one NTL phone line with Reminder Call set and for three months running they charged me for three Reminder Call at £1.75, it took six calls to customer services to sort it out over a four month period!!
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