Quote:
|
Originally Posted by dezzo
Did you, or anyone else left to supervise the installation sign the satisfaction sheet?
|
Myself I signed the contract with a NTL salesman at my home. I did sign the satisfaction sheet but cannot remember the detail of it but do know that I was satisfied with the content of it. Is there an online copy of this form or can one be scanned and posted?
If anyone is unsure of what they signed they can always ask NTL for copies of all documentation, memos, notes and computer records that they hold. This is done under the Data Protection Act which may involve a £10 fee.
I was present at my daughters installation and the installers didn't ask for any satisfaction signature which I thought was rather odd.
The law is very specific. The information given to NTL employees appears to be very flawed and some statements that have been posted by them on here have been completely contrary to the provisions of the law.