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Originally Posted by shredder
which department do you work in winters? we've always been told by our t/l that the number of rings before voicemail kicks in is a default 6 and cannot be changed! i'm not saying you're wrong! i'm just curious
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I've worked in installs despatch, faults despatch, faults and networks routing, provisioning. Everywhere but the canteen!. We change voicemail rings quite regularly. I always thought for plain divert it was a standard thing, but after speaking to one of the net engineers he thinks it's possible, so waiting for a response from one of the switch engineers to see if it can be done
