Originally Posted by Arrrggghhh!

Just wanted to say thank you to all those who replied - a refreshingly friendly forum I also appreciate the passion with which some people reply - its nice to know we aren't alone in our frustration!


I've had a message from someone on here who apparently "has connections" at NTL, and has made some enquiries on my behalf - so many thanks to them.

I'll let you know what the outcome is.

Best Wishes