View Single Post
Old 01-03-2005, 05:23   #132
Neil
Inactive
 
Join Date: Jun 2003
Posts: 6,058
Neil has a bronze arrayNeil has a bronze arrayNeil has a bronze array
Neil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze array
Re: NTL Broadband Terms & Conditions Moving House?

Quote:
Originally Posted by scrotnig
No. Sorry, this is a common misconception.

What you're thinking of is the Distance Selling Regulations. This gives customers a period of 7 days to cancel the contract PRIOR TO INSTALLATION, and only where the company have approached them.
Quote:
Originally Posted by scrotnig
Please, no barrack room lawyers telling me I'm wrong. This is what happens and it was my job to tell customers this for almost two years.
I do believe you're wrong Mr Scrotnig, & may well have beem mis-informing people...

The Distance Selling act entitles you to cancel goods up to 7 days from receipt of the goods.

Quote:
CONSUMER PROTECTION (DISTANCE SELLING)

These regulations apply to most contracts made at a distance. They require consumers to be given a certain amount of information before they commit themselves to the deal. They also provide a short cancellation period. The actual length of the cancellation period, however, depends on whether or not the required information has been given. If not it is three months and seven working days.
http://www.bbc.co.uk/watchdog/guides...w/index4.shtml

http://www.bbc.co.uk/watchdog/draft_letters/cancel.rtf

Now.....how do you plead in the CF Court?

Guilty or Not Guilty!?
Neil is offline   Reply With Quote