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Originally Posted by scrotnig
If there's a fault, you have to report it . Even Neil agrees with me.
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It's true, I do!
Scrotnig's abslutely right, from a company perspective, ntl (& any other company for that matter) have a right to protect themselves from people after freebies at their expense, & you not reporting your fault/reporting it late will have got classified as this situation I'm afraid.
I'm sorry, but I don't personally think you are entitled to compensation for a fault that you didn't report (& happened while you were away?
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