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Originally Posted by paulyoung666
dont take this the wrong way ......... , but if ntl need to be in your property to diagnose a fault then it is hardly there fault that you cannot be at your property say tomorrow when they may well be able to send an engineer round to you , in my experience ntl have always been quick and efficient at sorting telco problems out   |
Agreed.My dad's digi tv box went down last week at 1pm. He did the usual, turn it of at the wall, wipe the card etc. rang them back at 6pm to say it didn't fix it. result? engineer at the door, 7.30pm. New box in hand, problem sorted. I have been with ntl for over 7 years without any probs. (apart from the e-mail issuses)...don't knock them too hard!!