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Originally Posted by darkone338
Wednesday morning was the only daytime slot available. My grievence is that I work paid by the hour. 4 Hours waiting for an engineer (who may turn up at the very end of that 4 hours and spend another hour or two fixing the problem), causes me to lose out on money I can not afford to lose. Its not like you flat salary guys for all of us you know.. :P
Surely an engineer can take a look at all of the stuff outside of my property and check that its not a problem there, without needing access. I've not got anything fancy inside. I dont even have an extension socket. a box on the wall is all I have.
With respect, I can check a socket is wired correctly myself. A simple cable tester attached to the other end of it would show any problems to an engineer, from outside my property.
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point taken , i am not on a flat salary either
, if ntl cannot sort it without being in your property then it is not there problem that you cannot be at home when they are available to come round , if you feel so let let down then why not go to bt and stop complaining about ntl when they are not at your beck and call , vote with your wallet