It might never have been created, as said above. When I first tried to use mine a few yrs ago, I tried unsuccessfully for over a year, thinking it was just me doing something wrong.
Eventually I phoned tech support, who told me none had been allocated to me when I signed up, which was why I couldn't access it....doh...lol
I uploaded to mine just the other day, and it was connecting ok then.
I heard last time they did a speed increase, that they were also increasing our web space allowance, but I've seen no mention of it since. Anyone know if they will be, or is it still 55mb (the bumpf on their site now says you get less...50mb).