Cable Forum - View Single Post - Help - NTL refusing to pay compensation/refund for loss of service

27-02-2005, 13:22

I think we are getting crossed lines here. The thread as a whole is about someone requesting compensation for a fault which he did not report (but his neighbour did). Fatnose21 is talking about a completely different issue - how to deal with inept CS organisations. Indeed he/she actually states that if you don't complain, nothing gets done, which is precisely what this thread is all about.

27-02-2005, 13:22	#41
JohnHorb Guest Location: Sale, Cheshire Services: 10MB Broadband, DTV, Telephone Posts: n/a	Re: Help - NTL refusing to pay compensation/refund for loss of service I think we are getting crossed lines here. The thread as a whole is about someone requesting compensation for a fault which he did not report (but his neighbour did). Fatnose21 is talking about a completely different issue - how to deal with inept CS organisations. Indeed he/she actually states that if you don't complain, nothing gets done, which is precisely what this thread is all about.