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Originally Posted by TheInsider
Since when has it been classed as a free lunch. Imho its stealing and thats the end of it .
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Absolutely hysterical comment, NTL Will happy refund you for loss of service if a fault is causing you to be without for a constant 24hour period, they will refund once the issue is fixed to your satisfaction but it does rely on you calling them in the first place and once you are satisfied to let them know.
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I think I may have got the wrong end of the stick there upon reading it again.