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Old 27-02-2005, 10:40   #24
scrotnig
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Join Date: Jun 2003
Posts: 2,499
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Re: Help - NTL refusing to pay compensation/refund for loss of service

Quote:
Originally Posted by timmyf2371
If they are not the consumer is entitled to a repair, replacement or compensation.
But only if they actually inform the vendor at the time. The vendor is not expected to be psychic!

The vendor is also not expected to offer anything if the buyer informs them months later that something went wrong months earlier. Expediency is expected within this law.
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