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Old 26-02-2005, 18:27   #92
h3adru5h
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Exclamation Re: NTL Broadband Terms & Conditions Moving House?

ok - This is the official line in summary format: -


When siging up for ntl: services you must agree to and abide by the residential terms & conditions of service. To view the terms & conditions online, please visit http://www.home.ntl.com/page/termsresidential. The current process is clear; If you leave your ntl: cabled property to move to a non-ntl: cabled area, within your 12 months contract then -
  • You may either take ntl:'s indirect service, ntl:freedom, or
  • Pay a penalty fee for the premature termination of services.
The latter would apply if you were leaving the UK etc as ntl:freedom is unavailable outside of the UK. Services can only be cancelled within contract in cases fitting section 20 (cancellation rights) of the terms & conditions.

It's important to point out the ntl: is not the only company to employ this method however it is strongly recommended (and far from unreasonable to expect) that all people read, understand and ask relevant questions prior to installation - and subsequent agreement to the terms & conditions. Once you have agreed to the terms & conditions, you have agreed to receive or become legally liable for services for a period of 12 months from the point of installation.
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