Quote:
|
Originally Posted by Russ D
Don't forget as well that ntl probably have some Indian people working in their UK callcentres so just because the person you speak to sounds Indian or has an Indian name does not mean the call has been outsourced.
I mean, you could always ASK them if they're in India....
|
And that means you have to phone them, NOT refuse to like some have stated they will do, In that case you will never get your faults fixed. This site is here to help users but its not a i cannot be botherd or will not phone Tech support site. Certainly let NTL staff know in here about your fault but you must report it to NTL to get it fixed.