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Florence · 26-02-2005, 08:56

Telewest do not outsource their support is in the UK. I know someone who works there - they even have regular talks with the CEO to see what can be done to keep improving.

He talks to them all over the intranet once a week what dedication to improving customer / CS relations.

26-02-2005, 08:56	#168
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: NTL Tech support is in India Telewest do not outsource their support is in the UK. I know someone who works there - they even have regular talks with the CEO to see what can be done to keep improving. He talks to them all over the intranet once a week what dedication to improving customer / CS relations.