Originally Posted by scrotnig

I'm not flaming, I'm just telling some home truths. I know it isn't always easy reporting faults, certainly not with technical support if you get through to India, but my point is simply thus: if a customer chooses not to report a fault, they can't expect any compensation or refunds. It's as simple as that.

As I said elsewhere, I'm only the messenger, please don't shoot me.