Quote:
|
Originally Posted by Tuftus
Wow, so many flames.... lol
Whilst I appreciate that sometimes you do need to call TS, other times you just get nowhere, like recently when I got through to TS in India.
The helpfulness I was referring to was help / assistance by Ignition who is was and still is very knowledgable.
|
I'm not flaming, I'm just telling some home truths. I know it isn't always easy reporting faults, certainly not with technical support if you get through to India, but my point is simply thus: if a customer chooses not to report a fault, they can't expect any compensation or refunds. It's as simple as that.
As I said elsewhere, I'm only the messenger, please don't shoot me.