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Originally Posted by scrotnig
If Neil's defending ntl then it MUST be a strong argument! 
He's right though. With any company, you need to report a fault. You can't ring up and say 'oh by the way my service hasn't worked for six months, please refund all my money'. You have to let the firm know. No other company is any different.
It is, but that doesn't mean people will give crap advice just because it's what someone wants to hear. |
Wow, so many flames.... lol
Whilst I appreciate that sometimes you do need to call TS, other times you just get nowhere, like recently when I got through to TS in India.
The helpfulness I was referring to was help / assistance by Ignition who is was and still is very knowledgable.