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Originally Posted by Tuftus
Sorry Neil I think that is harsh mate.  |
If Neil's defending ntl then it MUST be a strong argument!
He's right though. With any company, you need to report a fault. You can't ring up and say 'oh by the way my service hasn't worked for six months, please refund all my money'. You have to let the firm know. No other company is any different.
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was under the impression that this site / forum was precicely for this reason, for people who are at thier wits end with ntl to draw upon the knowledge and helpfulness of people on the site / forum.
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It is, but that doesn't mean people will give crap advice just because it's what someone wants to hear.