Quote:
|
Originally Posted by Chrysalis
could this be why my customer service call got routed to india?
|
No. The reason your call was routed to India was that either you chose the wrong option in the IVR (doubtful), the system had a dozy moment and randomly routed your call to India (even more doubtful) or you got through to somewhere in the UK with an employee who may not have English as a first language and with the current problems is poorly trained and will say anything to get people off the phone (more likely than option A or B)
Now repeat after me.
Customer Service calls are not going to India,
Customer Service calls are not going to India,
Customer Service calls are not going to India,
And repeat until it sinks in.
