Cable Forum - View Single Post - NTL Broadband Terms & Conditions Moving House?

intalex · 25-02-2005, 13:58

Well, whatever's unwritten will always be considered a goodwill gesture (in the eyes of Customer Services) when it is in the favour of the customer. Oh well, I have to give up arguing about this any more and agree that both parties have equal grounds for this case and it could go either way. I guess you NTL staff should get in touch with your policy-makers and ask them to include a section on "moving houses" in the t&c's.

25-02-2005, 13:58	#56
intalex Inactive Join Date: Feb 2005 Location: West London Services: 300k Cable Broadband, Base Pack & Phone Posts: 30	Re: NTL Broadband Terms & Conditions Moving House? Well, whatever's unwritten will always be considered a goodwill gesture (in the eyes of Customer Services) when it is in the favour of the customer. Oh well, I have to give up arguing about this any more and agree that both parties have equal grounds for this case and it could go either way. I guess you NTL staff should get in touch with your policy-makers and ask them to include a section on "moving houses" in the t&c's.