Quote:
|
Originally Posted by intalex
Ian, you finally come up with the same argument about following what's in writing rather than what's agreed verbally. What if I told you that I never did sign my contract or send it back to NTL (I have my unsigned contract at home)? Then NTL haven't got aything from me in black and white!!!
|
If you have only got a verbal contract then that contract can only be based on the discussions that took place. If NTL sent you a contract and cannot prove that you received it and you didn't sign and return a copy then NTL could be on dodgy ground if it came to court action. They should have a procedure that checks for the return of a signed contract and chase this up if it isn't returned. You have to be careful though that you don't take any action that implies acceptance of a different contract to your verbal one. Such actions could be paying a bill that has reference to terms and conditions applicable to the account which you are paying or clicking an I accept box on your computer that says that you have read the terms and conditions.