Cable Forum - View Single Post - Help - NTL refusing to pay compensation/refund for loss of service

N00N00 · 25-02-2005, 12:20

Well the internet went off again - phoned up NTL IMMEDIATELY and they have admitted they STILL haven't fixed the problem and an engineer will have to come out.

The good news is that i got my ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£17.99 back for this month, but it would be nice to have a connection that works properly.

Given that ADSL prividers are increasing their speeds I may have to switch roadband providers, though I will probably stick with NTL until I can swich to a telephone service other than BT.

25-02-2005, 12:20	#18
N00N00 Inactive Join Date: Sep 2003 Location: here Posts: 211	Re: Help - NTL refusing to pay compensation/refund for loss of service Well the internet went off again - phoned up NTL IMMEDIATELY and they have admitted they STILL haven't fixed the problem and an engineer will have to come out. The good news is that i got my ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£17.99 back for this month, but it would be nice to have a connection that works properly. Given that ADSL prividers are increasing their speeds I may have to switch roadband providers, though I will probably stick with NTL until I can swich to a telephone service other than BT.