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Old 25-02-2005, 11:30   #157
ncarring
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Join Date: Apr 2004
Posts: 14
ncarring is an unknown quantity at this point
Re: No Email, No NTLworld.com

Quote:
Originally Posted by leagle
I have one question for the more experinced members looking @ this discussion board: where exactly does NTL post / publish on the Web the current status for this or any other problem? I have been <shall we say ....> somewhat irritated to read this headline message from NTL:

"Service restored

Latest information -

You may have experienced intermittent problems with the following ntl internet services in the last 24 hours: email, ntlworld.com, Broadband Plus, Personal webspace, Account Management pages to change broadband speeds, registering for broadband for the first time, or re-registering a new computer for the broadband service.

These are now resolved. Please bear with us whilst we get everyone back to full service.",

which I found here: http://www.ntlworld.com/ , and still appears even though it is clear that "get[ting] everyone back to full service" is taking some time.

Doubtless they have been communicating the status to their users by ... sending us e-mails ?
http://www.ntl-isp.ntl.com/ServiceStatus/ - slightly more detail but still pretty poor...
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