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Originally Posted by Stop It
Is it just me who finds that deeply unfair to people on Pace STBs? why shouldnt they be upgraded because NTL chose (as is usually the case) for them to use a STB for both BB and TV? thats abhorrant behaviour imho and I really wish Ofcom could slap them for doing so, If that memo is accurate, if its not then Ill shut up :P
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I would imagine that 300k customers will not be automatically upgraded because there will be two options open to them, to stay on 300k or upgrade to 1 Mb. The 750k Pace STB customers will not be actively marketed because it will take time to upgrade their equipment to receive the 2 Mb service. I would hazard a guess that 750k Pace customers who do not ask for the upgrade will eventually get it when NTL get round to changing their equipment. There would probably be a very long wait for the upgrades if NTL waited until all customers had the right equipment needed for the new speeds.