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Originally Posted by ~Dan~
Surely to be automatically upgraded - and to then have a cap forced on you - is unethical as you didn't agree to a cap when you originally signed up. Won't the upgraded people be required to sign a new contract agreeing to the new terms and conditions?
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No, NTL are quite free to change the content and terms and conditions of packages. If these changes are material changes then you have the right to cancel your contract in accordance with its T&Cs.