xathras

Time to stand up and say no to ntl, this is stupid, pathetic and damn right unjust.

I've been an ntl user for sometime now, but I have got really sick of them now. I started as a dialup customers in the days before they got round to broadband and offered the free internet. Which when I had to start paying for switch to broadband. Moved from Middlesbrough to Manchester area to study and didnt need net until july 2004, ntl had two months rent offer so I took it up, ntl didnt bill me after two months where up, no letters, no nothing until January when they disconnected me, wouldnt reconnect me till I pay outstanding amount (paid it, but not happy a lot of money £37.99 x number of months not being billed) made a complaint via here and contacted an ntl rep (i managed to get my first bill this month) hurray you say, well I was billed for £37.99 and then £0.59 erm hello. Email not working, service appologing, customer service digusting, anything else?