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Originally Posted by Flip
Just received a letter from the acceptable use policy team saying they have traced bulk spam emails from my account...
They suggest I might be "infected" if I have no idea this is going on...for the record I have all the security patches installed...daily use my av and anti-trojan software!
But...and as a show of good faith...I shall be downloading the software suggested in the curt letter...but and this is important...I have NEVER used my ntl email account...except maybe to contact them many months ago?
Anyone shed light on this?
As to why if my pc is clear - I'm accused of being a phantom spammer when I don't even use the account..?
Can't I just delete it?
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It doesn't matter if you've used your NTL email account or not, not that I'm suggesting that you did actually spam anyone. For example, if I were to send thousands of emails out using my Pipex connection but not my Pipex email address, I'd still end up having my account suspended.