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Originally Posted by Flip
Just received a letter from the acceptable use policy team saying they have traced bulk spam emails from my account...
They suggest I might be "infected" if I have no idea this is going on...for the record I have all the security patches installed...daily use my av and anti-trojan software!
But...and as a show of good faith...I shall be downloading the software suggested in the curt letter...but and this is important...I have NEVER used my ntl email account...except maybe to contact them many months ago?
Anyone shed light on this?
As to why if my pc is clear - I'm accused of being a phantom spammer when I don't even use the account..?
Can't I just delete it?
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Try contacting the acceptable use policy team.......they would be your first bet.
Keep in mind though many of the newer viruses such as Beagle will drop Trojan Horse programs into your system which may nt get detected by any normal AV programs, and these Trojans can open up ports that enable spammers to direct email through your system.