Well apparently according to the Service status the FTP issues were resolved yesterday 23/02/2005. However this isn't the case at all. It's 24/02/2005 and I still can't access my FTP. Please see the attached jpg to see how much cock and bull NTL actually come out with. If they dont resolve it today then I am afraid NTL will lose yet another customer.
Can anyone on here tell me what the issue is and when it will be resolved?
Thanks in advance
I am based in Galsgow using Win XP with SP2 and also using Smart FTP to upload to my web space. Here is the message I get from Smart FTP.
I have also had a couple of IRC trojans lately which have been detected and removed, could this have anything to do with it? I have re-installed my FTP software.
SmartFTP v1.0.983.22
Resolving host name upload.ntlworld.com...
Connecting to (upload.ntlworld.com) -> IP: 62.253.***.** PORT: 21
Connected to (upload.ntlworld.com) -> Time = 0ms
Socket connected waiting for login sequence.
An established connection was aborted by the software in your host machine.
Active Help Link: http://www.smartftp.com/support/kb/index.php/58
Cannot login waiting to retry (30s)...