Hi manifest,
Unfortunately for you the wise words above I have to agree with.
However when NTL called your parents to discuss the account I hope your parents told them where to go as they were obviously not speaking to the account holder.
I am guessing from your post they did, so nothing more than **** poor double standards from the complete communications company yet again.
You gotta love the way they pursue dead peoples debts and refuse to speak with their next of kin when they know they can never recover the debt.
Artcile found
here
Yet when they have a good chance of getting the money from their original mis guidance they will go all out to pursue and break their codes of practice by talking with your parents as the non account holders.
