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Originally Posted by monkeybreath
i agree with you, however a statement at the point of agreement along the lines of "you will be bound by ntl's terms and conditions for residental service (or similar)" would have been sufficient to include all terms from www.ntlhome.com/legals into the agreed contract.
I also doubt that a court would be sympathetic towards the OP, as it is normal for such a contract- eg with a mobile phone provider, gas/elec, telephone etc etc to have a "minimum period" rather than a fixed period. The court would apply the "reasonable man" doctrine. |
Yes, it is as I said a question of what was said by the OP and CSR when the services were ordered. If any court proceedings were taken by NTL for recovery of the debt and this was defended by any competant lawyer then NTL would have to produce a signed contract or a valid recording of the telephone order to be able to win. In the absence of those proofs of contract the defence could be worded in such a way that a "reasonable man" would take the view of the OP. ie, the OP could say that he told the agent that he wanted the services for the nine months he would be at that address.