Quote:
|
Originally Posted by ian@huth
From the original post it would appear that the order for services was made over the telephone. I did ask the OP if they received a copy of their contract but there has been no response. The OP could have a case for not paying or for paying a reduced amount if they were not supplied with a copy of the contract and if no demand has been made for payment for several months after they moved out of the house.
|
i doubt it.... a telephone acceptance is enough for a contact to be binding. The terms and conditions are available to the customer on request, infact if it was a Broadband installation, they would also need to be agreed to online.
This acceptance would be treated in the eyes of the law as though the OP had read the contract- if he/she has not done so that is no legal defence.
Although i agree that it is not uncommon for ntl to continue billing people when they shouldn't, this has not happened in this case. The OP should have made his/herself aware of the contractual terms before agreeing and by not doing some has made him/herself liable for any lack of peformance on his/ her part.