Cable Forum - View Single Post - Help - NTL refusing to pay compensation/refund for loss of service

testcard · 23-02-2005, 20:27

Any issue that prevents you using the service you have paid for should be reported, ask Cs to log it, get a service number.

After collecting a batch of service numbers phone ntl again, best to wait for another issue, and ask for some compo.

Be polite, stick your guns and see whats on offer.

I have no sympathy whatsoever now after years of being understanding.

23-02-2005, 20:27	#12
testcard Inactive Join Date: Jun 2003 Posts: 283	Re: Help - NTL refusing to pay compensation/refund for loss of service Any issue that prevents you using the service you have paid for should be reported, ask Cs to log it, get a service number. After collecting a batch of service numbers phone ntl again, best to wait for another issue, and ask for some compo. Be polite, stick your guns and see whats on offer. I have no sympathy whatsoever now after years of being understanding.