Cable Forum - View Single Post

Azathoth · 23-02-2005, 17:37

My cable connection is still non-functional and i see that registration is still down according to the status page and that there has been no update on the situation since yesterday.

The status page has the following

New ntlworld broadband internet customers may currently be experiencing difficutly using the registration site. Also, newly registered customers may find that their service is not activated within the 10 minutes stated on the registration process. This is due to an earlier core outage. We would advise customers that they may have to wait several hours for their service to become active. Please accept our apologies for any inconvenience caused.

The problem is i would not describe a 30 hour wait as several. I actually registered yesterday but so far what ever happens after registration has failed to do so. Anyone got any inside information on when this should be fixed.

23-02-2005, 17:37	#7
Azathoth Inactive Join Date: Sep 2004 Location: Poole Posts: 15	Re: New cable modem installation problems. My cable connection is still non-functional and i see that registration is still down according to the status page and that there has been no update on the situation since yesterday. The status page has the following New ntlworld broadband internet customers may currently be experiencing difficutly using the registration site. Also, newly registered customers may find that their service is not activated within the 10 minutes stated on the registration process. This is due to an earlier core outage. We would advise customers that they may have to wait several hours for their service to become active. Please accept our apologies for any inconvenience caused. The problem is i would not describe a 30 hour wait as several. I actually registered yesterday but so far what ever happens after registration has failed to do so. Anyone got any inside information on when this should be fixed.