Cable Forum - View Single Post - Moving out of area

intalex · 23-02-2005, 16:10

Tell me something Scrotnig... seeing that, when signing up, I knew that I was only going to be at the old address for 3-4 months, was I plain stupid to have signed up to a 12-month contract anyway?

I have said this before, and will repeat myself once again - the salesperson assured me that NTL will either transfer the same service to my new address or if it's not possible to do this, then they will cancel my contract without penalty.

This was a verbal agreement and one of the conditions under which I made the purchase!!!

Now it is NTL who are changing their story and breaking their promise. I am doing exactly what I had always intended to do, so how is it fair for me to be liable to see out my contract when it is clearly contrasting to what my salesperson told me?

One could argue that if I don't have it in writing, it was never promised to me, but then again, does that mean that there is no value of a verbal promise?

23-02-2005, 16:10	#38
intalex Inactive Join Date: Feb 2005 Location: West London Services: 300k Cable Broadband, Base Pack & Phone Posts: 30	Re: Moving out of area - contract? Tell me something Scrotnig... seeing that, when signing up, I knew that I was only going to be at the old address for 3-4 months, was I plain stupid to have signed up to a 12-month contract anyway? I have said this before, and will repeat myself once again - the salesperson assured me that NTL will either transfer the same service to my new address or if it's not possible to do this, then they will cancel my contract without penalty. This was a verbal agreement and one of the conditions under which I made the purchase!!! Now it is NTL who are changing their story and breaking their promise. I am doing exactly what I had always intended to do, so how is it fair for me to be liable to see out my contract when it is clearly contrasting to what my salesperson told me? One could argue that if I don't have it in writing, it was never promised to me, but then again, does that mean that there is no value of a verbal promise?