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Originally Posted by Okonski
The issue - of getting the Family Pack for under £20pm was the primary goal,
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The issue that you were arguing in this thread was that ntl had unbundled the service, which was incorrect. You were told loads of times you could have the free phone line with family pack deal.
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Notwithstanding the misleading order page (last time I looked), I wonder how many more ntl staff will tell punters that the reason WHY they have to take the phoneline with DTV is because it is required for the interactive element to work. No wonder folk despair!
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Whoever told you that is certainly talking out of their arias!