Quote:
|
Originally Posted by intalex
Actually, let's put it this way. Assuming that NTL Cable Broadband was the only service around (and it was only available in some areas), and that there was no alternatives such as NTL Freedom ADSL to serve the non-cables areas, could NTL still hold customers to the rest of the contract even though they can't supply customers moving to non-cabled areas for the remaining duration of their contracts?
|
It appears this is what they do with tv/tele: they will let you out of contract for tv and telephone if they can't provide it. It's just with BB that they are trying to push Freedom. A strange half-way house I think, especially since Freedom is inferior compared to the higher tier Cable BB. Either they keep you under contract because they can, or acknowledge the fact that Freedom is an inferior service.
Edit:
http://www.cableforum.co.uk/board/sh...ad.php?t=23625 shows a recent example of a customer who appears to have been allowed to cancel tv/tele but not BB