Cable Forum - View Single Post - Moving out of area

intalex · 23-02-2005, 12:07

Right, so now you think I should pay for the remainder of my contract and have no service in return. This, in spite of the fact that my Salesperson assured me that NTL will either transfer the same services to my new address (free of charge for first transfer), or failing that (i.e. if new area is non-NTL-broadband-enabled), will cancel my contract without penalty. Whatever happened to verbal promises made at the time of signing up? This is one of the key things I discussed with the Salesperson seeing that I was going to move houses within 3-4 months of signing up. Was he just "doing whatever it takes" to make the sale?

23-02-2005, 12:07	#22
intalex Inactive Join Date: Feb 2005 Location: West London Services: 300k Cable Broadband, Base Pack & Phone Posts: 30	Re: Moving out of area - contract? Right, so now you think I should pay for the remainder of my contract and have no service in return. This, in spite of the fact that my Salesperson assured me that NTL will either transfer the same services to my new address (free of charge for first transfer), or failing that (i.e. if new area is non-NTL-broadband-enabled), will cancel my contract without penalty. Whatever happened to verbal promises made at the time of signing up? This is one of the key things I discussed with the Salesperson seeing that I was going to move houses within 3-4 months of signing up. Was he just "doing whatever it takes" to make the sale?