Cable Forum - View Single Post - Moving out of area

intalex · 23-02-2005, 10:20

I already sent my cancellation letter by Recorded Delivery last week and it was signed for as well. But now that the ball is in their court, how long should I wait for a response before I take things further? Also, looking at the nature of my query, who out of the people listed on that hyperlink you posted would be best to contact for a rapid resolution? Do you know of anyone who has had any luck with directly contacting these "seniors"?

You see the one thing that I'm trying to avoid is NTL taking money out of my account (keeps happening all the time, sometimes even after they tell you they have cancelled your account) and then me having to keep chasing them to refund me that money. The forums show that this is proving to be a major hassle, and I really wouldn't want any of that at this moment in time. You got any "time-scales" in mind which I should allow?

Cheers!

23-02-2005, 10:20	#9
intalex Inactive Join Date: Feb 2005 Location: West London Services: 300k Cable Broadband, Base Pack & Phone Posts: 30	Re: Moving out of area - contract? I already sent my cancellation letter by Recorded Delivery last week and it was signed for as well. But now that the ball is in their court, how long should I wait for a response before I take things further? Also, looking at the nature of my query, who out of the people listed on that hyperlink you posted would be best to contact for a rapid resolution? Do you know of anyone who has had any luck with directly contacting these "seniors"? You see the one thing that I'm trying to avoid is NTL taking money out of my account (keeps happening all the time, sometimes even after they tell you they have cancelled your account) and then me having to keep chasing them to refund me that money. The forums show that this is proving to be a major hassle, and I really wouldn't want any of that at this moment in time. You got any "time-scales" in mind which I should allow? Cheers!