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Old 23-02-2005, 08:27   #58
Neil
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Join Date: Jun 2003
Posts: 6,058
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by Hippo
RANT!!

Bugger this high speed Internet crap, talk of broad band hype capping et
After many years of dialup to AOL I am at the end of my first month with the lowest tier broad band service with NTL.

I did not expect the world but all the basics are unreliable!!

E mail is intermittent, very slow, web space exists and then is does not, I was billed exactly twice for all the increased service and then the whole thing was cut off after customer support "sorted it out."

Engineers sorted that one out via the paying support line.

I needed to send my first NTL e-mail today, it was important to me, after 12 hours of trying, NOTHING.

It really makes you wonder!!

I`m only 3 weeks in! (Already paid for 7 via a revised bill!!)

Hippo
Sounds like a fairly normal day in the life of an ntl customer to me I'm afraid.
We have a list of ntl top brass here for you to get your issues heard.

Good luck, & to the site.
Neil is offline   Reply With Quote