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Originally Posted by nostra
you really do need to report these faults on the system  |
Don't worry - i will do. In fact, I'll go have a look for some faults tomorrow. I've well and truely learned my lesson now.
In fact, I've already got a couple of faults in mind that will keep them busy - afterall they said I HAVE TO REPORT EVERY SINGLE PROBLEM AS SOON AS THEY OCCUR. Hope everyone takes this on board - if they do NTL will soon regret saying it
BTW Have to say that although the guy in India was totally incomprehensible and had no idea what I was saying (despite my lack of a strong accent), he was at least polite and pleasant unlike some NTL staff in this country.
Still don't think NTL's policy is right here though. If they fail to provide services to a whole area for 3 weeks we should all get a refund. What if I was on holiday - I wouldn't have been able to report it then, but the FACT is that they hadn't provided what they were being paid for to my property during that time.
i know for a fact that they've had phone calls from other people in the street too. Also we shouldn't ha ve to beg for compensation either - it should be automatic
