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Originally Posted by Mick
Complaining about nothing? Are you having a laugh?
55 minutes on the phone talking to 10 different people and then only to be told to write a letter is completely acceptable to you then? Sorry but its a completely ridiculous situation to be in, quite a similar situation I have been in, passed from pillar to post and the end result back at square one, this is and can be a very frustrating and a blood boiling moment to be in, but you think its just nothing Gary? I am pretty certain its a situation you would not prefer to be in surely?  |
i ask myself why that happened? Maybe this person was clueless about how to get any sort of problem resolved. I had a similar issue with NTL where i got passed between about 5 people. However the last person got it in the neck and funnily enough they fell over to sort out my request and give me money back. Ok i was a bit harsh when i said "complain about nothing" but what i meant is, the way watchdog go on these days, they hardly make much difference. If your case is shown on TV then it gets sorted but what about the 1000's that have the same issues. Watchdog should be focusing on getting these companies to get their processes in order