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Re: Help - NTL refusing to pay compensation/refund for loss of service
2 points......
1, you should have reported the fault a little bit ealier than 3 weeks
and
2, I think in your T's&C's it states that ntl can't guarantee a faultless service.
I would advise you next time to report a fault if its not cleared within about 24-36 hours.
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