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Originally Posted by david.ewles
Gary_580 is right about people complaining about nothing OK a bit wrong here. But people do complain about the wrong things. If you watch Airport/Airline prople demand to be allowed on the aircraft even though they are 50 mins late and ther flight took off 20 min ago.
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Yes but your talking about a completely different set of situations those people are in. Of course there is no justification to whinge or moan if a passenger is late for their flight, however, in the context of the issues that were raised on the watchdog program tonight regarding ntl, the customer was not at fault like those late for their flight.