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Raistlin · 22-02-2005, 00:49

The problem would appear to be that the STB is registered to the MAC of the PC that was connected to it originally.

The steps I've described above normally work with a Cable Modem but I have this nagging suspicion at the back of my mind that the Set Top Boxes are fixed to one MAC address when they are first setup and that to get that changed (or to add another MAC) you need to speak to Customer Services.

I would try the steps I've outlined above first and see how you get on. If that fails then we can start looking at cloning MAC addresses (ie giving the router the same MAC as the first PC so that the STB still thinks that is what it is connected to) or talking to CS.

22-02-2005, 00:49	#4
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Re: Wireless Issues The problem would appear to be that the STB is registered to the MAC of the PC that was connected to it originally. The steps I've described above normally work with a Cable Modem but I have this nagging suspicion at the back of my mind that the Set Top Boxes are fixed to one MAC address when they are first setup and that to get that changed (or to add another MAC) you need to speak to Customer Services. I would try the steps I've outlined above first and see how you get on. If that fails *then* we can start looking at cloning MAC addresses (ie giving the router the same MAC as the first PC so that the STB still thinks that is what it is connected to) or talking to CS.