Cable Forum - View Single Post

Tezcatlipoca · 21-02-2005, 23:28

The cancellations ("customer retentions" ?) number is 0800 052 1474 - is that the number he's been phoning?

If not, try that.

It's only open Monday to Friday, 9am to 5pm though. And it can take a while to get through....

An address...

Is there an address on the back of your dad's ntl bill? Write to that, giving 30days notice. Best to send it Recorded Delivery.

21-02-2005, 23:28	#3
Tezcatlipoca Inactive Join Date: Jun 2003 Location: Cambridge Posts: 16,760	Re: Disconnection The cancellations ("customer retentions" ?) number is 0800 052 1474 - is that the number he's been phoning? If not, try that. It's only open Monday to Friday, 9am to 5pm though. And it can take a while to get through.... An address... Is there an address on the back of your dad's ntl bill? Write to that, giving 30days notice. Best to send it Recorded Delivery.